Refund Policy

Last updated: August 23, 2026

Thank you for choosing our educational courses. We strive to provide high-quality learning materials and a positive experience for every user.

1. General Provisions

By purchasing a course, the user receives access to digital educational content. Before making a payment, we recommend carefully reviewing the course description, curriculum, and access conditions.

2. Refund Eligibility

You may submit a refund request within 14 calendar days from the date of purchase if you are not satisfied with the purchased product.

To request a refund, please contact our support team and provide:

  • the name and email address used for the purchase;
  • the name of the purchased course;
  • the order number or other payment identification details;
  • the reason for requesting a refund.

3. Digital Content

Since the course is a digital product and access may be provided immediately after payment, refunds may be limited if the user has already accessed or actively used a substantial portion of the course materials.

Each refund request is reviewed individually, taking into account the circumstances of the purchase and the actual use of the course.

4. Refund Process

After receiving a refund request, we will review the order information and notify the user of our decision.

If the refund is approved, the funds will be returned using the same payment method used for the original transaction, unless otherwise required or supported by the payment provider.

The time required for the refund to appear in the user’s account may depend on the bank or payment provider and typically takes several business days.

5. Refunds That May Be Denied

A refund request may be denied if:

  • the request is submitted after the applicable refund period;
  • a substantial portion of the course materials has been accessed or downloaded;
  • the user has violated the platform’s terms of use;
  • the course or account access has been transferred to another person;
  • there are indications of fraud or unauthorized use of the service.

6. How to Request a Refund

To request a refund, please contact our support team using the contact information provided on the website.

Each request is reviewed individually, and we aim to resolve refund requests as quickly and fairly as possible.

This policy may be updated from time to time. The current version of the Refund Policy is always available on this page.